{"id":1149,"date":"2026-04-27T14:46:25","date_gmt":"2026-04-27T14:46:25","guid":{"rendered":"https:\/\/gastronomigundemi.com\/index.php\/2026\/04\/27\/thy-yolcularinin-memnuniyet-orani-yuzde-87ye-ulasti\/"},"modified":"2026-04-27T14:46:25","modified_gmt":"2026-04-27T14:46:25","slug":"thy-yolcularinin-memnuniyet-orani-yuzde-87ye-ulasti","status":"publish","type":"post","link":"https:\/\/gastronomigundemi.com\/index.php\/2026\/04\/27\/thy-yolcularinin-memnuniyet-orani-yuzde-87ye-ulasti\/","title":{"rendered":"THY Yolcular\u0131n\u0131n Memnuniyet Oran\u0131 Y\u00fczde 87&#8217;ye Ula\u015ft\u0131"},"content":{"rendered":"<p>T\u00fcrk Hava Yollar\u0131 (THY) Genel M\u00fcd\u00fcr\u00fc Bilal Ek\u015fi, yolcu memnuniyetinin y\u00fczde 87 seviyesine ula\u015ft\u0131\u011f\u0131n\u0131 duyurdu. Ek\u015fi, ABD merkezli X \u015firketinin sosyal medya platformu \u00fczerinden bu verileri payla\u015ft\u0131.<\/p>\n<p>Yap\u0131lan ara\u015ft\u0131rman\u0131n 102 bin 150 yolcu ile ger\u00e7ekle\u015ftirildi\u011fini aktaran Ek\u015fi, kabin ekibi memnuniyetinin de y\u00fczde 91&#8217;e \u00e7\u0131kt\u0131\u011f\u0131n\u0131 ifade etti. Ayr\u0131ca, Net Tavsiye Skoru (NPS) i\u00e7in 2023 y\u0131l\u0131 i\u00e7in 37, 2024 i\u00e7in 39, 2025 i\u00e7in 49 ve 2026 y\u0131l\u0131 i\u00e7in 52 hedefleri belirlendi.<\/p>\n<p>Ek\u015fi, yolcular\u0131n memnuniyetinin \u00f6ncelikli hedefleri aras\u0131nda oldu\u011funu vurgulayarak, &#8220;Siz yeter ki memnun ve mutlu olun,&#8221; \u015feklinde bir mesaj iletti.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>T\u00fcrk Hava Yollar\u0131, yolcu memnuniyet oran\u0131n\u0131n y\u00fczde 87&#8217;ye \u00e7\u0131kt\u0131\u011f\u0131n\u0131 a\u00e7\u0131klad\u0131. Genel M\u00fcd\u00fcr Bilal Ek\u015fi, yap\u0131lan ara\u015ft\u0131rman\u0131n 102 bin 150 yolcu ile ger\u00e7ekle\u015ftirildi\u011fini belirtti.<\/p>\n","protected":false},"author":1,"featured_media":1150,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[10],"tags":[],"manset":[],"class_list":["post-1149","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ekonomi"],"_links":{"self":[{"href":"https:\/\/gastronomigundemi.com\/index.php\/wp-json\/wp\/v2\/posts\/1149","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gastronomigundemi.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/gastronomigundemi.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/gastronomigundemi.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/gastronomigundemi.com\/index.php\/wp-json\/wp\/v2\/comments?post=1149"}],"version-history":[{"count":0,"href":"https:\/\/gastronomigundemi.com\/index.php\/wp-json\/wp\/v2\/posts\/1149\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/gastronomigundemi.com\/index.php\/wp-json\/wp\/v2\/media\/1150"}],"wp:attachment":[{"href":"https:\/\/gastronomigundemi.com\/index.php\/wp-json\/wp\/v2\/media?parent=1149"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/gastronomigundemi.com\/index.php\/wp-json\/wp\/v2\/categories?post=1149"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/gastronomigundemi.com\/index.php\/wp-json\/wp\/v2\/tags?post=1149"},{"taxonomy":"manset","embeddable":true,"href":"https:\/\/gastronomigundemi.com\/index.php\/wp-json\/wp\/v2\/manset?post=1149"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}